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What Should I Do If the App Keeps Loading?

Updated over 3 months ago

If the application keeps loading and you cannot log in, try the following steps:

  1. Close and Reopen the App
    Make sure to completely close the app and then reopen it.

  2. Switch Connections
    Try connecting using your mobile data or a different Wi-Fi network.

  3. Restart Your Device
    Restarting your device can often resolve connectivity issues.

If the issue persists after trying these steps, please email us at [email protected] with a video and screen shot attached to verify what is happening.

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