If you're considering changing your cellphone, you might be concerned about what happens to your points in the Tyr Rewards program. It's important to understand how the system works to avoid losing your accumulated points and ensure proper tracking of events.
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​Points will not accumulate on the new phone

In the Tyr Rewards program, the device ID used during your initial registration is permanently linked to your account. When you switch to a new phone, the points you earn will no longer accumulate because the new device ID is not recognized by the system. This means that any activities or purchases made on the new device won't contribute to your points balance.

Events Will Not Be Tracked on the New Phone
​Similarly, ongoing or future events tied to your Tyr Rewards account will not be tracked on the new phone. Since the tracking system relies on the registered device ID, transitioning to a new phone without updating your account details will disrupt event tracking and may result in missed opportunities to earn rewards.