Overview
A rejected offer means the completion was not approved and no points were awarded. This usually happens when tracking or requirements were not fully met.
Common Reasons for Rejection
Requirements were not completed
The offer instructions may not have been fully followed.
Tracking was not successful
This can happen if:
The offer was not started correctly
Tracking permissions were denied
VPN or privacy tools were used
The app or game was previously installed
Offer was completed outside the allowed conditions
Some offers require first-time installs or specific actions that must be done in order.
Multiple devices were used
Switching devices during an offer can break tracking and result in rejection.
What You Should Do
Review the offer requirements carefully.
Make sure all steps were completed correctly.
Check if any tracking issues may have occurred.
If you believe the rejection is incorrect, contact support with full details.
Need More Help?
If your offer was rejected and you are unsure why, send the offer name and completion details to support for review.