Overview
If you need help with your Try Rewards account, offers, rewards, or any issue in the app, you can submit a ticket through the app.
Providing complete details helps our support team review and resolve your concern faster.
How To Submit A Ticket
Open the Try Rewards app.
On the Offer Details, go to the Need Help? section.
Select the issue category related to your concern.
Attach screenshots or any required details.
Submit your ticket.
What Information Should I Include?
To help us review your concern faster, include:
Your account email or user ID
Screenshot
Before Submitting A Ticket
Check the Help Center first because many common issues can be resolved through our guides, including:
Missing points
Pending rewards
Offer tracking issues
Verification problems
App errors
Important Notes
Submit only one ticket for the same issue to avoid delays.
Multiple tickets about the same concern may slow down the review process.
Some issues require additional verification before support can assist.
Need More Help?
If you cannot submit a ticket due to an error, check the Known Issues section or try again later.