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Is There A Charge When I Redeem My Rewards?

Written by Princess

Is There A Charge When I Redeem My Rewards?

Overview

Some reward options in Try Rewards may include processing fees depending on the payment method or reward type.

Before you confirm your redemption, Try Rewards will show the amount you need, including any applicable fees.

How To Check The Fee Before Redeeming

Before submitting your redemption request:

  1. Open the Redeem section.

  2. Select the reward you want.

  3. Review the redemption details shown on the screen.

  4. Check the total amount required, including any applicable fees.

Fees by Reward Type

PayPal, Venmo, ACH, and Instant Debit Transfers

  • A 4% fee is applied to each reward sent using these payment methods

  • Minimum fee: $0.25 per transaction

  • This fee applies only if enabled in your campaign

Physical Visa Cards

  • A $2 fee per card is applied

  • Bulk Visa orders may include an additional $15 shipping fee for expedited shipping

Credit Card Payments

  • A non-refundable 3% processing fee applies when using a credit card

  • Alternative methods such as pre-funding or bank transfers are fee-free

Important Notes

  • Fees depend on the reward type and payment method

  • The final amount, including fees, is displayed before you complete your redemption

  • Fees do not reduce the value of your digital rewards

Need More Help?

If you have questions about a specific redemption fee, contact support with the reward type and details shown in the app.

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